Some Loyola Students are frustrated by ongoing issues with financial aid this semester.
According to Rachel Hoormann, vice president of marketing and communications, the financial office has been dealing with technical issues and short staff since the beginning of August. This has caused some students to have trouble getting their aid packages and receiving their bill.
Originally, the dues were to be paid by August 1st, but an extension was given. It is now due in the first week of September.
“We wanted to provide a grace period for students who had been impacted by technical issues,” Hoormann said.
Grace Otte, history pre-law junior, was directly affected by these issues.
“As a student, it was frustrating that it took a long time to receive my financial aid package,” Otte said.
As of right now, the technical issues have been resolved and they are actively recruiting to fill vacancies to help stop these issues from recurring in the future, according to Hoormann.
To prevent these issues from recurring, Hoorman said students should fill out their FAFSA by the end of May.
“Students can really help us by communicating with Student Financial Services early and often, giving us a heads up when there is any confusion and playing an active role in managing their cost of attendance,” Hoormann said.
Hoormann said the issues have been resolved to the best of their knowledge.
Everything seems to have worked out, but we just have to wait and see. If you still have issues or just have questions, email [email protected].
